HydroDigital Welcomes Billy Raseman, PhD, as Client Success Manager to Enhance Utility Experience and Performance

November 10, 2024 – HydroDigital, a leader in water and wastewater infrastructure solutions, is pleased to announce the addition of Billy Raseman as Client Success Manager. Billy brings extensive experience in project management, client relations, and technical guidance to HydroDigital, further strengthening the company’s commitment to empowering water utilities through real-time, data-driven insights.

In his new role, Billy will focus on the success and satisfaction of clients, ensuring they maximize the benefits of HydroDigital’s robust real-time decision support platform. As utilities navigate mounting challenges — from workforce shortages to cyber threats and climate change resilience — Billy will play an essential role in helping clients seamlessly integrate HydroDigital’s technologies to achieve measurable improvements.

HydroDigital’s innovative platform represents the culmination of over two decades of experience in municipal sewer management, now delivered as a scalable, accessible solution that reduces the cost and complexity of traditional infrastructure improvements. By making advanced, real-time decision support systems available to a broader range of operators and engineers, HydroDigital is democratizing access to smart sewer technology and enabling compliance with unprecedented speed and efficiency.

“Joining HydroDigital is an incredible opportunity to work directly with utilities at the forefront of smart water management,” said Billy Raseman. “My priority will be to provide our clients with the resources, knowledge, and guidance they need to confidently leverage our platform and achieve lasting improvements. HydroDigital’s technology is a game-changer, and I’m excited to help our clients experience its full potential.”

Billy will work closely with each utility partner, ensuring their unique needs and goals are met through a tailored, hands-on approach. His efforts will contribute to the company’s mission to transform infrastructure management, making advanced technology accessible to utilities of all sizes.

“Billy’s addition to the team reflects our dedication to delivering not only cutting-edge solutions but also outstanding support,” said Tim Ruggaber, HydroDigital Co-founder. “Our clients are facing unprecedented challenges, and having someone as experienced and client-focused as Billy ensures they have the guidance and support to navigate those obstacles successfully.”

HydroDigital remains committed to advancing smart water technology and empowering utilities to meet today’s complex challenges. By prioritizing client success, HydroDigital continues to be a trusted partner in the evolution of water and wastewater infrastructure.